PRIVACY POLICY

Clima HVAC Inc. respects your privacy and handles personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). We collect information reasonably necessary to serve you, including your name, contact details, service address, equipment and service history, and billing information, when you contact us, request a quote, or purchase our services. We use this information to respond to inquiries, prepare estimates, schedule and complete HVAC work, process payments, administer warranties, and meet legal obligations. We obtain consent where required and share information only as necessary with service providers supporting these purposes, with your consent, or as permitted or required by law. Providers processing information on our behalf must protect it and limit its use to the authorized purposes; processing outside Canada may make it subject to foreign laws. We use safeguards appropriate to the sensitivity of the information and retain it only as long as necessary for these purposes and legal requirements, then securely destroy or anonymize it. You may request access to or correction of your information, raise a privacy complaint, or withdraw consent, subject to legal or contractual restrictions and reasonable notice.